City Cancer Challenge
City project

Health Systems and Management

Improving Cancer Care Continuity Through Collaborative Health Systems Coordination in León
City
León, Mexico
Project lead
Dr. Juan José de Jesús Bustamante Noriega
Areas of action

The challenge

  • Mexico’s segmented and fragmented health system and weak inter-institutional collaboration hinder access to consistent, high-quality care, with different care pathways for patients.
  • In León, despite multiple cancer care institutions and private  providers, access remains unequal due to low public awareness, patient education, and a lack of coordination, 71% of patients reported receiving no information about their treatment.

The goal

  • Improve communication and coordination efforts in cancer care within each institution, to support the design of a more integrated model. 
  • Facilitate the exchange of information about services provided at each hospital and each phase of care provision. 
  • Developing skills in frontline professionals for the timely identification of cancer and the detection of adverse reactions to cancer drugs.

The How

  • Work with healthcare professionals from private and public institutions to increase collaboration and co-develop stronger communication models and training materials.

Outputs

  • Document, strengthen and socialise inter-institutional services in oncological care to improve collaborations between institutions for the care of cancer patients.
  • Implement a virtual training program for early diagnosis and management of side effects of oncological treatment and follow-up for first and second level health personnel.

Team

Project Lead
Dr. Juan José de Jesús Bustamante Noriega, Director General of Health, Municipality of León
Project Team
Dr. Juan José de Jesús Bustamante Noriega, Director General of Health, Municipality of León
Dr. Lourdes Alejandra Pérez Torres, Head of Epidemiological Surveillance, Municipality of León
Javier Alejandro Muñoz Ramírez, Operations Manager, Municipality of León
Angélica Cristina Sánchez Rentería, Liaison Coordinator, Municipality of León
Leticia Micaela Martínez López, State Coordinator of Social Work, Health Secretariat of the State of Guanajuato
Ma. Dolores Sánchez Morales, Head of Social Work Department, General Hospital of León, Health Secretariat of the State of Guanajuato
Ma. de Lourdes Gómez Rodríguez, Head of Social Work Department, León Maternal and Child Hospital, Health Secretariat of the State of Guanajuato
María del Carmen Arámbula Sánchez, Head of Social Work, Health District VII León, Health Secretariat of the State of Guanajuato
Araceli Ramírez Vázquez, Head of the Women’s Cancer Program, Health District VII León, Health Secretariat of the State of Guanajuato
Dr. Rosa Olivia Guerra Vázquez, Deputy Director of Hospital Quality Planning, General Hospital of León, Health Secretariat of the State of Guanajuato
Dr. Rosa Angela Gutiérrez Aguilar, State Coordinator of Palliative Care, Health Secretariat of the State of Guanajuato
Dr. Claudia Karina Anaya Moreno, Evaluation Coordinator, Directorate of Medical Care, Health Secretariat of the State of Guanajuato
Evelia Negrete Flores, Head of Social Work Department, High Specialty Medical Unit of Bajío, Specialty Hospital No. 1, Bajío National Medical Center, Mexican Social Security Institute (IMSS)
Ma. Carmen López Muñoz, Deputy Head of Social Work, High Specialty Medical Unit of Bajío, Specialty Hospital No. 1, Bajío National Medical Center, IMSS
Ma. del Rocío Frausto Vargas, Head of Social Work Department, Gynecology and Pediatrics Specialty Hospital No. 48, Bajío National Medical Center, IMSS

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